Dec 10, 2008

Genie Universal's Phoenix Service Software 2008 44 5 36625 Released


This installation package contains the following components:
- Connectivity Cable Driver v
- Flash Update 08.45.16
- FLS-x Drivers v 2.09.20
- DK2 Dongle Driver v

Changes in version 2008.44.5.36625 for GSM/WCDMA phones
New features and error corrections:
· New products added:
RM-525, RM-487, RM-431, RM-432, RM-433, RM-434, RM-505, RM-506,
RM-507, RM-519, RM-520, RM-514, RM-515, RM-512, RM-513, RM-524
RM-424, RM-465, RM-468, RM-452, RM-428, M-412, RM-413, RM-492
· Flash Update 08.45 is added
· N95 Tucson errors are fixed
· Label printing of the phone with MAC address with USB connation is fixed.

Known Errors:
Notice for prommer version 008.045.016
If you are experiencing problems upgrading your prommer version, you will have to
delete the old prommer software before you can install the new version. Just follow
these steps to get this to work:
Step to install new prommer software
· In Phoenix, select the prommer under Manage Connections.
· Open Prommer Maintenance under the Flashing pull down menu and then
open FPS-X Configuration on the bottom of the box.
· Under Media Formatting, select the Internal CF option then press the OK
button to start the format.
· After the format completes, close then reopen Prommer Maintenance. This
time you will get a prompt asking for you to upgrade prommer version and
show “unknown” for the previous version. Select to install the new version.
· FLS-5 has limited capabilities with BB-5 phones (E71, N79, N81, and N96) “boot code is
invalid” error may occur.
· Multiflash has limited capabilities
o Launch Multiflash UI first and then connect phones one by one
o Do not attempt to service more than 5 phones at a time

Changes in version 2008.44.5.36625 for CDMA phones
New features and error corrections:
· None
Known Errors
· FPS-11 should not be used to revive “dead” Phones.
General information
· First time Phoenix installation may take a longer time.
· Type labels now can be printed without any special dongles.
· Auto creation of phone data XML-file is an alternative of the fault-log module, and the
path for saving the XML files can be modified with the new UI under
Tools>Options>Phone Info XML files setting menu.
· Rebuilding IMEI/ESN, SIM lock requires Smart card, SX-4 with rebuild access rights
enabled. Please send your SX-4's serial number to your regional security officer if you
need these rights.
· Rebuilding ESN/IMEI with FPS-8 now requires a SX-4 card to be used. An external
smart card reader is needed when using the FPS-8.
· Auto-tuning requires a user registered and activated SX-4 card.
· Changing product codes and restoring certificates in BB-5 products may require the
SX-4 card to be reregistered with your security officer.
· BB5 products cannot be flashed using the FPS-8 except RM-1.
· Preferred connection to FPS-10 is by the LAN port.
· The preferred connection to FLS-4S is using the USB port.
· In order to use Willtek 4400 for auto tuning, we recommend updating the Willtek with a
new PC; minimum firmware version of the Willtek 4400 must be ver.12.30. For further
information and required HW options please contact your local Willtek sales
representative or e-mail to
· NFPD (Nokia Flash Prommer Device) is the new connection name for FPS-10 and FPS-21.

Assemblies Affected
All GSM, WCDMA, TDMA, and CDMA phone models mentioned on page 2 of this
technical bulletin.
Special Equipment:
In order to use Phoenix with phone models supported by it, you need to use
1. Latest Phoenix Service Software 2008.44.5.36625 or newer, which includes all
needed drivers and flash support files.
2. Latest product specific Phoenix Data Package or Flash Bundle
3. Flash Update Package for FPS-21/FPS-10/FPS-8/FLS-4S/FLS-5 (v 08.06.001 included
in the package)
4. JBV-1 Software Update v 18 or newer (See ASB_AST_009.PDF (NOL > Support
Library > APAC – Service Software & Bulletin > Drivers & Bulletin > JBV-1 & Bulletin);
not valid for JBV-1 RoHS compliant)
5. Parallel Port Driver for FPS-8 if you experience slow file transfer speed via LPT port
(See ASB_AST_071.pdf (NOL > Support Library > APAC – Service Software & Driver >
Drivers & Bulletin > FPS-8 General Bulletin))
6. PK-1 or PKD-1 Dongle OR FLS-4S/FLS-5 POS Flash Dongle
7. Programming devices for updating the phone software
8. Product specific service tools
· A complete Phoenix service software installation package always includes the
latest drivers and flash update files available at the time of the release.
· Please use separate driver or flash support file installation packages only if
updates occur between complete Phoenix releases.
For details of installing each package, please refer to product specific Service Manuals and
Technical Bulletins concerning each mentioned update package.

How to install new Phoenix 2008.44.5.36625
1. Download phoenix_service_sw_2008.44.5.36625.exe application file to your
computer (e.g. C:\TEMP).
2. Close all other programs.
3. Run phoenix_service_sw_2008.44.5.36625.exe and follow instructions on the
screen to install Phoenix Service Software
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears on the
5. If you are prompted to update any existing driver or file versions, select “yes”.
6. Depending on the operating system, the PC may require rebooting.
7. Allow Windows to register the Phoenix components.
8. Open Phoenix and update your prommer with the latest software included in this
installation package.
9. Use the latest available product specific data packages or flash bundles with new
multi-protocol Phoenix.
Tuning Instruction
This product includes software developed by the OpenSSL Project for use in the OpenSSL
Toolkit (
Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved.
Copyright (c) 1995-1998 Eric Young ( All rights reserved.
OpenSSL license text can be found from

Update can be download from Genie FTP.

Best Regards

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